In the section Help and support (Ticket system) you can write a new ticket (request) to our technical support.

You can attach files to each ticket to illustrate your problem or question. This can be a screenshot with a description of the problem, an archive, a scanned document copy or anything else.

Ticket can be having 3 states:

- Read;
- Waiting for reply;
- New reply.

Every ticket can be opened and the correspondence history can be viewed.

When a response to a ticket arrives, a notification is displayed in the upper panel. Also a message notifying about the new response is sent to the administration email address.